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Official Document – ele777.best

Privacy Policy – Your Data Protected at ele777

Ele777 takes user privacy seriously. This document explains, in plain language and without unnecessary legal jargon, what data we collect, why we collect it, how we use it, who we may share it with, and what your rights are as a data subject β€” all in compliance with the General Data Protection Law (LGPD – Law No. 13.709/2018).

Last updated: January 2026
Language: Brazilian Portuguese
Governing law: LGPD – Law No. 13.709/2018

Our Privacy Policy at a Glance

The key points before the full document β€” read the sections below for all the details.

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End-to-End SSL Encryption

All communication between your device and ele777's servers is protected by 256-bit SSL encryption. Your personal information, banking data, and Pix transactions are never transmitted in plain text β€” they are always encrypted, whether you are on a mobile phone, tablet, or computer.

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Full LGPD Compliance

Ele777 operates in full compliance with the General Data Protection Law (Lei nΒΊ 13.709/2018). This means a defined legal basis for every data collection, a clear purpose for every data use, transparent policies, and full respect for data subjects' rights. This is not a vague promise β€” it is an operational commitment.

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No Sale of Data to Third Parties

Ele777 does not sell, rent, or trade users' personal data to third parties for advertising or commercial purposes. Your data is used solely to operate the platform, verify your identity, process financial transactions, and fulfill legal obligations. No exceptions.

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You Control Your Data

As the owner of your personal data, you have the right to access, correct, delete, request portability, and withdraw consent at any time. ele777 provides straightforward, direct channels to exercise these rights β€” no excessive red tape, with a response within 15 business days.

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Cookies with Transparency

Ele777 uses cookies to personalize your experience, remember preferences, and analyze platform usage. You can manage or decline non-essential cookies at any time through your browser settings. Cookies strictly necessary for the platform to function cannot be disabled without affecting your experience.

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Right to Erasure

You may request deletion of your personal data from ele777 at any time. Requests are processed within 15 business days. Data that must be retained due to a legal obligation (such as financial records required by the Receita Federal) is kept for the minimum legally required period and then automatically deleted.

Updated version January 2026

By using ele777, you agree to this Policy.

1 Who We Are and Who Controls Your Data

Ele777 β€” accessible at ele777.best β€” is an online entertainment platform offering Sports Betting, live casino, crash games, and table games for Brazilian adults aged 18 and over. For LGPD purposes, the controller of personal data of data collected on this platform is ele777, operated under the domain ele777.best.

This Privacy Policy applies to all users who access, use, or register on the ele777 platform, regardless of the device used β€” mobile phone, tablet, computer, or any other means. By creating an account or continuing to use the platform after this Policy is published, you confirm that you have read and agree to the terms described herein.

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This Policy supplements the Terms and Conditions of ele777 and should be read together with them. In the event of any conflict between the two documents on privacy matters, the provisions of this Policy shall prevail.

2 What Personal Data We Collect

Ele777 collects only the data necessary for the stated purpose. Below is an overview of the types of data we collect and how we receive it:

Data provided directly by you

  • Registration data: full name, CPF, date of birth, email address, mobile number, and home address;
  • Verification documents (KYC): a copy of a photo ID (national ID card, driver's license, or passport), recent proof of address, and a selfie with your document for identity confirmation;
  • Financial data: Pix key registered for withdrawals, credit or debit card information (securely processed by certified intermediaries), PicPay or Mercado Pago account details when used;
  • Communications: chat or email support conversation history with ele777, including requests, complaints, and feedback.

Automatically collected data

  • Usage data: pages visited, games played, bets placed, access times, usage frequency, and in-platform navigation;
  • Technical data: IP address, device type, operating system, browser version, screen resolution, and unique device identifiers;
  • Approximate location data: country and state inferred from IP address, used to verify geographic eligibility and meet regulatory requirements;
  • Cookies and similar technologies: as detailed in Section 7 of this Policy.
Data Category Examples Type
Identification Full name, CPF, date of birth, RG/CNH Required
Contact Email, phone number, home address Required
Financial Pix key, transactions, deposits, and withdrawals Required
Verification (KYC) Document photo, proof of address, selfie Required for withdrawals
Behavioral Games accessed, bets, usage history Automatic
Technical IP, device, browser, OS Automatic
Preferences Language, notification settings Optional

3 How and Why We Use Your Data

Ele777 uses the data it collects for specific, legitimate purposes. No data is used for purposes incompatible with what was stated at the time of collection. The main purposes are:

  • Account creation and management: verify your identity, create your profile on the platform, and ensure that only you have access to your ele777 account;
  • Service operations: process Sports Betting wagers, settle Live Casino and crash game results, and record and display account activity history;
  • Financial transactions: process deposits via Pix, bank slip, credit/debit card, PicPay, and Mercado Pago; authorize and execute withdrawals via Pix to your registered key; issue payment receipts and financial statements;
  • Identity verification (KYC): confirm that the account holder is who they claim to be, preventing fraud and fulfilling legal identity verification requirements in the online entertainment sector;
  • Fraud prevention and anti-money laundering: monitor transactions and usage behavior to detect suspicious activity, multiple accounts, or promotional abuse, in compliance with applicable Brazilian law;
  • Customer support: address questions, resolve issues, handle complaints, and provide guidance via live chat or email;
  • Service communications: send transactional notifications about confirmed deposits, processed withdrawals, security updates, and relevant changes to the Terms or this Policy;
  • Marketing & promotions: send communications about bonuses, promotions, and ele777 news β€” only when you have given consent to do so. You can opt out of these communications at any time;
  • Responsible gambling: monitor usage patterns to identify signs of compulsive gambling and trigger protective tools in line with ele777's responsible gambling policy;
  • Platform improvement: analyze aggregated and anonymized usage data to identify issues, improve the user experience, and develop new features.
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Ele777 never uses your data to make automated decisions that produce significant effects on you without human review. Any automated analysis process that could result in account suspension or balance blocking is always reviewed by our team before a final decision is made.

4 Legal Bases for Processing (LGPD)

The LGPD requires that all personal data processing have a defined legal basis. ele777 grounds the processing of your data on the following legal bases set out in Law No. 13.709/2018:

  • Contract performance (Art. 7, V): the processing of registration, financial, and KYC data is necessary for the performance of the platform's terms of use between you and ele777. Without this data, it is not possible to create your account, process bets, or carry out withdrawals;
  • Compliance with a legal obligation (Art. 7, II): some data must be processed to fulfill obligations imposed by Brazilian law, such as financial transaction records required by the Central Bank of Brazil and identity verification procedures required by law;
  • Legitimate interest (Art. 7, IX): the processing of technical and usage behavior data is carried out based on ele777's legitimate interest in preventing fraud, ensuring platform security, and improving the user experience. This interest is always balanced against the rights of data subjects;
  • Consent (Art. 7, I): marketing communications and non-essential cookies are only used with your express consent, which may be withdrawn at any time without affecting your use of the platform.

For each processing purpose, ele777 applies the most appropriate and proportionate legal basis. Where processing is based on consent, you will be clearly informed and given the option to accept or decline before any data is collected.

5 Data Sharing with Third Parties

Ele777 does not sell or commercialize users' personal data. Data is shared with third parties only in the situations below, always for a stated purpose and within necessary limits:

Service Providers (Processors)

Ele777 engages specialized companies to operate parts of the platform. These providers act as data processors under the LGPD and may only process ele777 data in accordance with the contractual instructions they receive. Examples include:

  • Payment processors: partners responsible for processing transactions via Pix, credit/debit card, PicPay, and Mercado Pago. They receive only the data strictly necessary to carry out the transaction;
  • Game providers: companies such as Spribe (Aviator) and Pragmatic Play (Spaceman, slots) that supply the casino games available on ele777. These providers may receive anonymized session identifiers for technical purposes, without access to full personal data;
  • Identity verification services: specialized KYC partners that assist in verifying documents submitted by users to authorize withdrawals;
  • Technology infrastructure: hosting, cybersecurity, and system monitoring providers that support ele777's operations.

Legal Obligations and Authorities

Ele777 may be required to share data with Brazilian governmental, judicial, or regulatory authorities in response to court orders, formal legal requests, or to meet regulatory obligations. In such cases, ele777 shares only the data specifically requested and for the period determined.

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Ele777 contractually requires all service providers that process users' personal data to adopt security measures consistent with LGPD requirements. Any third party that fails to meet these requirements will have their contract terminated immediately.

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ele777 will never: sells users' personal data; shares data with advertisers for third-party ad campaigns; transfers data to competing platforms; or uses user data to build profiles for commercial purposes.

6 How We Protect Your Data

The security of ele777 users' data is both a technical and operational priority. The key measures in place include:

  • 256-bit SSL encryption: all communication between your device and ele777's servers is encrypted. This includes login, deposits, withdrawals, account access, and any other interaction with the platform;
  • Secure storage: sensitive data such as KYC documents and financial information is stored on restricted-access servers, physically separated from platform usage data, with encryption at rest;
  • Two-factor authentication (2FA): available to all ele777 users as an additional layer of security at login and for higher-value financial transactions;
  • Internal access controls: only ele777 staff with a specific operational need have access to users' personal data. Access is monitored, logged, and subject to periodic review;
  • Continuous monitoring: automated intrusion detection and suspicious activity systems operate 24 hours a day to identify and block unauthorized access attempts;
  • Security audits: ele777 conducts periodic security assessments of its systems, including penetration testing and vulnerability reviews, carried out by a specialized team.

In the event of a security incident that may affect users' personal data, ele777 is committed to notifying the National Data Protection Authority (ANPD) and the affected data subjects within the timeframes established by the LGPD, with clear information about what occurred, which data was affected, and what measures are being taken.

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No security system is 100% breach-proof. We recommend using a strong, unique password for your ele777 account, enabling two-factor authentication, and never sharing your login credentials with anyone. ele777 will never ask for your password via chat or email.

7 Cookies and Tracking Technologies

Ele777 uses cookies and similar technologies to enhance your experience on the platform. Below we explain the types of cookies used and how you can manage them:

Strictly Necessary Cookies

These cookies are essential for the platform to function properly. Without them, features like login, active session management, and account access would not work. They cannot be disabled while you are using ele777.

Performance & Analytics Cookies

We use analytics tools to understand how users navigate ele777 β€” which pages are visited most, where usability issues arise, and how the platform can be improved. Data collected by these cookies is aggregated and anonymized, with no individual users identified.

Functionality Cookies

These cookies remember your preferences β€” such as language, odds display settings, and custom betting limits β€” so you do not have to reconfigure them every time you access ele777.

Marketing Cookies

When you give your consent, we use cookies to personalize communications and ads about ele777 promotions. You can withdraw this consent at any time through your browser settings or the account privacy center.

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To manage cookies in your browser: in Chrome, go to Settings β†’ Privacy and Security β†’ Cookies. In Safari, go to Settings β†’ Safari β†’ Privacy. Most modern browsers let you configure cookies on a per-site basis. Declining non-essential cookies may limit some personalization features, but will not affect basic use of the platform.

8 How Long We Keep Your Data

Ele777 retains personal data only for as long as necessary for the stated purposes, or for the period required by law. The retention criteria are:

  • Active account data: retained for the entire duration of the ele777 account and for 5 years after closure, as required by the Brazilian Civil Code and financial sector regulations;
  • Financial records (deposits, withdrawals, bets): retained for 5 years from the date of each transaction, in accordance with Brazilian tax and regulatory obligations. This data may be required for audits, tax filings, or financial disputes;
  • KYC Documents: retained for 5 years after account closure, in accordance with applicable anti-money laundering regulations for the sector;
  • Support history: conversations with ele777 support are retained for 2 years for quality assurance and dispute resolution purposes;
  • Usage and browsing data: retained in anonymized form for up to 2 years for platform performance analysis. Identifiable behavioral data is deleted within 90 days of account closure;
  • Marketing data: removed immediately upon consent withdrawal or deletion request, except where retention is required by law.

At the end of each retention period, data is securely and irreversibly deleted or anonymized so it can no longer be linked to you as a data subject.

9 Your Rights as a Data Subject

The LGPD grants you, as the owner of your personal data, a robust set of rights that ele777 is committed to upholding and facilitating. You may exercise any of these rights at any time:

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Access

Request a complete copy of the personal data ele777 holds about you, organized in a readable and understandable format.

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Correction

Request the correction of incomplete, incorrect, or outdated information in your ele777 profile.

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Deletion

Request the deletion of your personal data, except for data whose retention is required by law or necessary for declared legitimate purposes.

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Portability

Receive your data in a structured, interoperable format for transfer to another controller, in accordance with ANPD regulations.

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Objection

Object to processing based on legitimate interest that you believe is not adequately justified in your case.

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Consent Withdrawal

Withdraw previously given consents β€” such as for receiving marketing communications β€” without affecting your use of the platform.

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Sharing Information

Know which third parties ele777 has shared your data with and the specific purpose for which that sharing took place.

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Review of Automated Decisions

Request human review of any decision made solely by automated means that affects your interests on the platform.

To exercise any of these rights, contact ele777 by email at privacidade@ele777.best or via live chat. We will respond within 15 business days from the date the request is received. In cases of greater complexity, this period may be extended by an equal amount of time, with prior notice to the data subject.

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If you believe ele777 has not adequately fulfilled your rights request, you may file a complaint with the National Data Protection Authority (ANPD), the federal authority responsible for overseeing LGPD compliance in Brazil.

10 Minors' Data

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ele777 is a platform exclusively for users aged 18 and over. We do not intentionally collect personal data from minors and do not allow them to register or use the platform.

During the registration process, ele777 collects date of birth and performs CPF verification to confirm that users are of legal age. Accounts identified as belonging to minors are closed immediately, and the data is deleted within 72 hours, with any remaining balance returned to the legal guardian upon verification.

If you suspect that a minor has created an ele777 account using false information, please contact our team immediately at contato@ele777.best so we can act with the urgency required. ele777 takes the protection of children and adolescents extremely seriously.

11 International Data Transfers

Some service providers and game suppliers used by ele777 may be located outside Brazil. When personal data needs to be transferred internationally, ele777 ensures that such transfers comply with LGPD requirements through:

  • Standard contractual clauses: specific contracts with international providers that impose data protection obligations equivalent to those required under Brazilian law;
  • Countries with an adequate level of protection: preference for processors located in countries or regions recognized by the ANPD as providing adequate data protection;
  • Specific consent: in situations not covered by the mechanisms above, ele777 obtains specific consent from the data subject for the international transfer, informing the destination country and the applicable safeguards.

Financial transaction data processed via Pix remains in Brazil, handled exclusively by institutions registered with the Brazilian Central Bank. Sensitive financial data is not transferred to servers outside the country.

12 Changes to This Privacy Policy

Ele777 may update this Privacy Policy periodically to reflect changes in data processing practices, regulatory updates, or service improvements. Any significant change will be communicated in advance by email and through a prominent notice on the platform.

For changes that represent a substantial impact on your rights as a data subject β€” such as new purposes for data use or new third parties with whom data is shared β€” you will receive at least 15 days' prior notice, and we may ask you to confirm acceptance of the new terms before continuing to use the platform.

For minor changes, such as text corrections, language clarifications, or adjustments that do not affect data subjects' rights, the update will take effect on the date of publication, with the revision date recorded at the top of the document.

The current version of this Policy is always the one published on this page. We recommend checking back periodically to stay informed. If you have any questions about a change, please contact our data protection officer as described in Section 13.

13 Data Protection Officer (DPO)

As required by the LGPD, ele777 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and serving as the communication channel between ele777, data subjects, and the National Data Protection Authority (ANPD).

Ele777's Data Protection Officer is responsible for:

  • Guide the internal team on LGPD obligations;
  • Receive and forward data subjects' requests regarding their rights;
  • Coordinate responses to security incidents involving personal data;
  • Maintain communication with the ANPD as required;
  • Periodically review ele777's privacy practices to ensure ongoing compliance.

To contact ele777's Data Protection Officer, please use the following email: privacidade@ele777.best. Requests are responded to within 15 business days.

14 Contact, Requests & Privacy Channel

For any questions, rights requests, or complaints related to this Privacy Policy, ele777 offers the following contact channels:

  • Privacy email: privacidade@ele777.best β€” a channel dedicated exclusively to privacy requests and LGPD rights. Response within 15 business days;
  • General email: contato@ele777.best β€” for other questions about the platform. Response within 2 business hours on weekdays;
  • Live chat: available 24 hours a day directly on the ele777 platform, with an average response time of under 3 minutes. For privacy requests submitted via chat, the team will direct you to the appropriate channel;
  • Help Center: Frequently Asked Questions with answers to the most common questions about privacy, account security, and data management.
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Ele777 handles all privacy requests with priority and confidentiality. No request to exercise rights will result in any penalty or differential treatment of the User on the platform. Exercising your rights is legitimate and guaranteed by law.

For complaints not resolved directly with ele777, you have the right to contact the National Data Protection Authority (ANPD), the federal authority responsible for enforcing the LGPD in Brazil, through the official channels available at gov.br.

Frequently Asked Questions – Privacy at ele777

Common questions about how your data is handled on the platform.

Absolutely not. ele777 does not sell, rent, trade, or otherwise commercialize users' personal data with third parties for any commercial purpose. Your data is used exclusively to operate the platform, verify identity, process financial transactions via Pix, and meet legal obligations. Data sharing with service providers β€” such as payment processors and game providers β€” occurs only to the extent strictly necessary to deliver the services, and always under contractual confidentiality and security obligations.

You can request the deletion of your personal data by sending an email to privacidade@ele777.best with the subject line "Data Deletion Request" and your registered CPF for identification. The request will be processed within 15 business days. Please note that data whose retention is legally required β€” such as financial records required by Central Bank and Federal Revenue regulations β€” will be kept for the minimum legal period (generally 5 years) and securely deleted at the end of that period. To make the process easier, you can also reach us via live chat on the platform.

Yes. Pix transactions on ele777 are processed with 256-bit SSL encryption across all communications. Your Pix key is stored securely and encrypted on ele777's servers β€” never in plain text. Withdrawals are processed exclusively to the Pix key registered and linked to the account's CPF, preventing anyone from redirecting a withdrawal to a different account. In addition, the Banco Central do Brasil's Pix system provides full transaction traceability, adding an extra layer of security to all financial activity.

The documents submitted during the identity verification (KYC) process β€” a photo ID, proof of address, and a selfie with your document β€” are used exclusively to confirm that you are the person who holds the account and the registered CPF, and that you meet the platform's age requirement. This process is required to enable withdrawals and comply with legal identity verification obligations. The documents are stored on secure servers with restricted access, encrypted at rest, and are not shared with third parties other than the KYC services contracted by ele777 for the verification itself. After account closure, the documents are retained for 5 years as required by law and then securely deleted.

Yes, at any time and without any hassle. To opt out of marketing communications from ele777, you can: click the "Unsubscribe" link in any promotional email you receive; go to the notification settings inside your ele777 account and turn off marketing communications; or send a request directly to contato@ele777.best. Opt-outs are processed within 48 hours. Please note that transactional communications β€” such as deposit confirmations, withdrawal notifications, and security alerts β€” cannot be disabled, as they are essential for the secure operation of your account.

Yes, ele777 records and analyzes behavioral usage data β€” such as betting frequency, wager amounts, access times, and gameplay patterns β€” for three main reasons: (1) platform operation, to accurately record betting history and account balances; (2) fraud prevention, to identify misuse patterns such as multiple accounts or promotion abuse; and (3) responsible gambling, to detect signs of compulsive gambling and trigger protective tools when needed. This behavioral data is used internally and is never sold or shared with third parties for marketing or commercial profiling purposes. The legal basis for this processing is ele777's legitimate interest, as explained in Section 4 of this Policy.

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Questions about this Privacy Policy?

Contact our Data Protection Officer by email privacidade@ele777.best or via 24-hour live chat. You can also consult our Terms and Conditions and our Responsible Gaming for additional information on how we operate the platform safely and responsibly.

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